Staff Satisfaction and Engagement Surveys

Vantage Advisory Group helps senior living organizations take the pulse of staff, whether in one property or over many properties, to determine the level of overall satisfaction and engagement of the team as well as specific areas of potential concern. Surveys are all performed in a web-based format, and presented with an effort not to be intimidating to any staff member.

The results of the survey are presented in a report that is clear and easy to utilize for development of team-based improvement plans. The goal for the managers is to listen and respond to staff feedback, and engage the entire team in the development of plans for improvement. Vantage Advisory Group will support your team through the entire process to be sure the investment pays off. When the improvement process is managed properly, the resulting staff satisfaction and engagement can ultimately be measured in turnover expense reductions, improved customer satisfaction and engagement, development of new programs and services to meet the changing needs in the market and, ultimately, have a positive financial impact on NOI.

To explore further how your senior living organization might take advantage of our services, please contact Vantage Advisory Group at 1-703-888-9557, or e-mail a member of our Management Team.